US Sales and Shipping Only
Unfortunately due to shipping rates and delays, packaging requirements, and/or VAT requirements, we currently only sell to and ship to the United States. We will update our policy if we open sales to international destinations.
Returns and Refunds
To return a product for refund, please email us at contact@girlnovembercrafts.com within 15 days of the item arriving at the delivery address. If more than 15 days have passed since delivery of your purchase, we cannot offer a refund or exchange.
To be eligible for a return, items must be unused and in the same condition received. Items must also be in the original packaging. Customers are responsible for paying return shipping costs. Shipping costs are non-refundable.
Items Not Eligible For Return or Refunds: Special, Clearance, or Misfit physical items, Digital downloads, Digital Products, Patterns, or Gift Cards.
Once a return item is received and inspected, we’ll send an email to confirm we’ve received the return, and notify the status of a refund.
If the refund is approved, a credit will automatically be applied to the original method of payment, within 15 business days.
Exchanges
We only replace items if they are defective or damaged during transit. If an exchange is required, please send us an email at contact@girlnovembercrafts.com for instructions.
Items Not Eligible For Exchange: Special, Clearance, or Misfit physical items, Digital downloads, Digital Products, Patterns, or Gift Cards.
Our Mailing Address
GirlnovemberCrafts
PO Box 2195
Winchester, VA 22604
Customers are responsible for paying return shipping costs. Shipping costs are non-refundable.
Our Email Address
Our email is contact@girlnovembercrafts.com
Frequently Asked Questions:
Current Production Turnaround Time
Most of our listings are made to order, and require time to hand knit or weave the item with care. We want you to love your purchase!
We send orders as soon as they’re crafted and laundered. Items marked ready to ship will ship sooner than made to order items.
We want your purchasing experience to go smoothly, and we want you to receive your product as quickly as possible, while still maintaining quality. If you have questions about your order, please contact us via email at contact@girlnovembercrafts.com so we can assist you.
Shipping – USPS First Class
Shipping Times: USPS First Class- 3-8 Business Days
We ship using USPS First Class mail, which generally arrives 3-8 business days after leaving the post office. Tracking is included in your purchase.
Please note: Girlnovember Crafts is not responsible for USPS shipping delays caused by weather or other incidents.
Unfortunately due to shipping rates and delays, packaging requirements, and/or VAT requirements, we currently only sell to and ship to the United States. We will update our policy if we open sales to international destinations.
Why Acrylic Yarn for Hats and Scarves?
Acrylic yarn is durable, and it’s machine washable and dryable, which makes it a great option to use for wearables and toys that might need to be laundered more frequently.
Acrylic yarn is also usually a great alternative for those that have allergies to wool or animal fibers.
We want everyone to be able to have warm, comfy clothing and accessories, and acrylic yarn helps make that possible.
Washing Instructions
For all knitted items made of Acrylic or Cotton Yarns:
* Wash: Machine wash cold or hand wash.
* Dry: Tumble dry low or lay flat.
For specialty yarns, and woven items, separate laundry instructions will be provided.
Privacy Policy
Our Privacy Policy can be read here, and is also linked at the bottom of each of our website pages.
Need help?
Email us at contact@girlnovembercrafts.com and we’ll be happy to assist you. Thank you!